Privacy Policy

Welcome to the website of our medical practice. In this Privacy Policy, we explain how we collect and process personal data on our website (A.) and in the context of patient care at our practice (B.), and we also explain your rights (C). Personal data refers to all information related to an identified or identifiable person.

The collection and processing of your personal data are carried out in accordance with applicable data protection laws and requirements. Furthermore, the medical practice disclaims any liability for the use of this website. In principle, our medical practice offers its services only in Switzerland and is directed only at individuals residing in Switzerland.

Responsible for data processing:

MEDIS – Medizin im Schauspielhaus
Rämistrasse 34, 8001 Zurich, Switzerland
If you have any questions regarding our handling of personal data or any other data protection concerns, you can contact us at the address mentioned above, by email at info@medis-zuerich.ch or by phone at +41 (0)44 252 42 11.

A. Use of the Website

Collection and Purpose of Processing

Each time the website is accessed, a series of general data and information is collected. This data is stored in the server’s log files. The following may be collected: (1) the types and versions of the browser used, (2) the operating system used by the accessing system, (3) the website from which the accessing system came to our website (the so-called referrer), (4) the subpages accessed on our website, (5) the date and time of access, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system, and (8) other similar data and information that serve to defend against attacks on our IT infrastructure.

This data is necessary to: (1) correctly display the content of our website, (2) optimize the content of our website, (3) ensure the permanent functionality of our IT infrastructure and the technology of our website, and (4) provide the necessary information to law enforcement agencies in the case of a cyberattack. Our practice may also evaluate this data statistically and with the aim of increasing the privacy and security of its IT infrastructure. The collected data and information will only be processed for the above-mentioned purposes and will be deleted afterward.

Links to Other Websites

This website may contain links to other providers' websites. Our medical practice has no influence over these websites, their content, offers, or availability, nor over the privacy policies and provisions applicable to them. Therefore, we disclaim any liability.

Cookies and Other Services

Our medical practice may use cookies on its website. Cookies contain a unique cookie ID, which assigns a specific internet browser to certain websites and servers. This allows the internet browser to be recognized and identified. You can configure your browser to reject cookies, store them only for a session, or delete them prematurely.

Third-Party Service Options

Our medical practice may use additional third-party services to integrate their content and services, such as videos or articles, into the website. The integration always implies that these third parties can collect and process the IP address and other information from visitors to this website. By using our website, you consent to this.

Social Media / Social Networks

This website may contain buttons ("Social Media Plugins") that establish a connection to the servers of social networks (e.g., Facebook, Twitter, Instagram). By clicking one of these buttons, you consent to the transmission of necessary data such as IP address and website visit information to the respective operator of the social network. The processing of your personal data is then carried out by this operator according to their privacy policies.

Communication Options

The website of our medical practice contains certain information that allows for quick electronic contact and direct communication, including a general email address. If you contact us using the communication options offered on our website, your contact details and content will only be used to process and respond to your inquiry. Please note that we cannot guarantee that your data will be transmitted confidentially. Therefore, please avoid transmitting confidential data (such as medical issues, etc.) via this communication method.

B. Patient Treatment

Collection and Purpose of Data Processing

The processing (collection, storage, use, and retention) of your data is carried out based on the treatment contract and legal requirements to fulfill the treatment purpose and related obligations. Data is collected both by the treating physician during your treatment and from other doctors and health professionals involved in your care, if you have given your consent. Your medical records will only contain data related to your medical treatment. The medical history includes personal information provided on the patient form, such as personal details, contact information, and insurance details, as well as any discussions conducted during the treatment, collected health data such as medical history, diagnoses, therapy suggestions, and findings.

Retention Duration

We process and store your personal data for as long as necessary to fulfill our contractual and legal obligations or for the purposes pursued by the processing. Your medical history will be kept for 20 years after your last treatment. After that, it will either be kept with your explicit consent or securely deleted or destroyed.

Data Disclosure

We will only share your personal data, especially your medical data, with third parties if it is legally required or requested, or if you have consented to the sharing of your data as part of your treatment.

• Transmission to your health insurance or accident/invalidity insurance occurs for the purpose of billing the services rendered to you. The type of transmitted data will be based on legal requirements.
• Disclosure to cantonal or national authorities (e.g., public health departments, health ministries, etc.) is required by legal reporting obligations.
• Optional: Data necessary for patient billing may be transferred to a collection agency for the purpose of debt recovery.

In individual cases, depending on your treatment and your consent, data may be transmitted to other authorized recipients (e.g., laboratories, other doctors).

Revocation of Your Consent

If you have given explicit consent for data processing, you may withdraw this consent at any time, in full or in part. The revocation must be made in writing. Once we receive your written revocation, and the processing cannot be based on any other legal foundation than your consent, we will stop the processing. The legality of processing up until the revocation remains unaffected.

C. General Information

Your Rights

Under data protection laws, you have various rights. To assert your rights, please contact the medical practice. We are happy to provide you with further information on this matter.

Right to Information, Access, and Provision

You have the right to request information about your personal data at any time. You can review your medical history or request a copy. The provision of a copy may incur a fee. Any costs related to creating the copy will be communicated to you in advance.

Right to Data Portability

You have the right to have data processed automatically or digitally transferred to you or to a third party in a commonly used, machine-readable format. This also applies when transferring medical data to a health professional of your choice. If you request direct transmission to another responsible party, this will be done only if technically feasible.

Correction of Your Information

If you find or believe that your data is incorrect or incomplete, you can request a correction. If the accuracy or completeness cannot be determined, you may request the addition of a disclaimer.

Changes

Our medical practice may update this privacy policy at any time without prior notice. The current version, published on our website, applies. If this privacy policy is part of a contract with you, we will inform you of any changes by email or other suitable means.

Date: 18.10.2024